Questions - Artesania Salmara. Tesoros de Tunez y artesanías del mundo.

QUESTIONS

Jewelry

What materials used?
The pieces are made from metal, faceted glass, Swarovski crystal and silver. As semi-precious stones, turquoise, coral and amethyst.
For smaller ones, also combine plastic.
The description of each item appears at the same zoom.

How do I get my share so far?
In the case of rings, measure the diameter of a ring that has the measure you want. In the case of bracelets and necklaces, indíaquenos centimeters long. You can specify these details in "comments" when ordering.

The piece I bought was not identical to the picture.
We handcrafted pieces by hand. So we specify that many of our products may have a slight variation while respecting the basic design. The color of the stones can also vary.
The photos also vary depending on each computer system.

Do they make pieces as?
In fact it is what characterizes us. Customer Follow the signs until you find what you are looking for. The materials, model, color ...

International Shopping

Do you sell outside of Spain?
Yes, you can order from anywhere in the world.

What are the costs?
Always the same. Unless otherwise specified, whatever the country from where you buy, the price is marking the article. All expenses are already included.

How can we contact you?
Through the contact form on our website, by phone at 00216 99851118 or Skype.
Free Internet telephony with Skype:

     * Download the Skype software.
     * Install the program on your PC and create a user.
     * Select people search, find beatriz.abancens and add it to your address book.
     * You will need to send an alert to its user we add to our list of contacts.

buscar

Shopping online

How do I purchase?
Purchase a product is very simple. Simply click on the buy icon located below each article (in red). Follow the instructions on the Paypal payment page.
You can also use our order form.

Can I purchase an item already exhausted?
You can contact us to see if you can book the same article and it will take time.
Each item available is awarded in strict order of receipt of order. Upon receiving an order, if we do not have the goods, for having awarded by another customer, we will notify you immediately by phone or email.

I want to make a gift but I hesitate.
In this case we suggest to use our gift certificate.

Payment

How do I pay the item purchased?
In Psalms we seek a formula 100% secure. That's why we use Paypal. Whether you are an account or not, make the payment in a secure page or giving your account number or credit card.

Are there other costs?
No. Everything is included in the price that marks the item.

Shipping

How and when will I receive my order?
We shipping by certified mail. If you want another kind of consignment must contact us to know the amount.
All items are well packed.

Can I send the item to another address than mine?
Yes Can the delivery address on "comments" once selected the item through the shopping cart.
You can also contact us through our contact form.

Privacy

What personal information will I ask?
To place an order, your name, e-mail and billing and shipping addresses.
We do not solicit personal data or banking of any kind.

Why would they use my data?
Only to answer your questions, inform you of new products and promotions and manage orders.
Your information will not be used directly or indirectly for any other purpose. See our Privacy Policy.